Tracks: Omnistudio Consultant

Flexcards

Explain the capabilities, use cases, and purpose of using Flexcards.

Design Flexcards to ensure they meet customer requirements/needs.

Collect and group the Customer 360 Information required to show to an end user (Console, Flexcards).

Omniscript

Explain the basic structure of an Omniscript.

Validate developed Omniscript processes to ensure client expectation alignment.

Identify business process step requirements and map them to Omniscript Components required to implement them.

Data Tools

Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers.

Design Integration Procedures and related Omnistudio Data Mappers.

Describe the benefits of using Decision Matrices and Expression Sets and provide real examples.

Best Fit Solutioning

Gather, analyze, and simplify business requirements in order to design solutions using Omnistudio tools following best practices.

Map process requirements to Omnistudio capabilities and explain the interaction between them.

Create fit/gap analyses between requirements and Omnistudio capabilities.