B2B Solution Architect
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Core Resources
Exam Overview
From the official exam guide
Questions
65
Duration
120 min
To Pass
62%
Pricing
$400 registration · $200 retake
Delivery
Online proctored or at a testing center
Experience
3-5 years of Salesforce implementation experience recommended
Prerequisites
No prerequisites required
Exam Topics
Each topic section shows the topic weight, learning objectives, and links to study resources.
Discovery and Customer Success25%
Discovery workshop techniques, stakeholder alignment artifacts, business capability mapping, future-state blueprint definition, incremental roadmap planning, and success criteria tied to business outcomes.
- Given a scenario in which a customer wants a B2B multi-cloud solution, document and articulate the business needs, value, and vision of the customer to support their desired business outcomes.
- Given the identified business needs, vision, and current customer landscape, define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap.
- Given that a future blueprint architecture has been agreed upon, define the incremental steps necessary to reach the recommended future end state that supports business outcomes.
Resources
Data Governance and Integration26%
Data flow design across systems, integration pattern selection (MuleSoft API-led vs. platform events vs. Change Data Capture vs. Salesforce Connect), data migration strategy, master data management, sharing model design for B2B account hierarchies and partner portals, and data volume governance (big objects, archiving, skinny tables).
- Given a complex data architecture, define the data flows across systems, the methods and techniques to connect systems, and the relationship each system has to the data it contains.
- Given the current architecture, define the strategy to migrate data, and synchronize data across systems to support a multi-cloud B2B solution.
- Given existing customer personas and the defined business requirements, design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution.
- Given customer expectations around data volumes, provide governance to satisfy business requirements.
Resources
Design29%
Multi-cloud solution design across Sales Cloud, Revenue Cloud, and Experience Cloud, integration pattern selection (MuleSoft API-led connectivity, platform events, Salesforce Connect), org topology decisions (single org vs. multi-org), AppExchange solution evaluation, identity and access management, stakeholder design acceptance, and non-functional requirement trade-offs.
- Given information gathered during discovery, define the functional and technical solution, in line with Salesforce standards, keeping the business value and objectives in mind.
- Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution.
- Given a scenario, identify design options and their associated risks, assess their level of criticality, and recommend the solution that most accurately meets the specified functional and nonfunctional requirements.
- Given a scenario in which the design document is being shared, facilitate final acceptance from stakeholders by ensuring any concerns raised are adequately addressed.
- Given a defined future state B2B multi-cloud solution architecture alongside business requirements, choose the preferred method for integrating data across different clouds.
Resources
Delivery12%
Org and environment strategy (sandboxes, scratch orgs, packaging), DevOps pipeline decisions for multi-cloud programs, user acceptance testing facilitation, demo delivery to stakeholders, and release management across interconnected orgs.
- When planning a B2B multi-cloud set of orgs and environments, define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method.
- When planning the steps involved in delivering a customer's business outcomes, ensure that there is a clear understanding of business requirements through to the delivered configuration.
- Given a scenario in which the designed solution is being implemented, provide the appropriate display of the capabilities of that solution to stakeholders (demos) that demonstrate continued alignment with the desired business outcomes and priorities.
Resources
Operationalize the Solution8%
Center of Excellence setup, governance frameworks, training strategy and enablement plans, user adoption measurement, iterative improvement post-go-live, and sustaining business benefit realization.
- Given that a solution has been implemented, ensure that stakeholders are appropriately enabled to manage the solution moving forward (for example, updating documentation, center of excellence, training).
- Given a scenario in which a B2B multi-cloud solution has been implemented, determine how to further improve the solution to ensure business benefits are continuously realized.
- Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution.
Resources
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