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Cert++

Resource Pack
·Study Checklist

Platform Foundations

The Salesforce Certified Platform Foundations credential is an alternative entry point to Salesforce certifications. It is both easier and cheaper than the Platform Administrator exam for people looking to get their feet wet with the certification process. It tests whether you understand what Salesforce is, what its core products do, how to navigate Lightning Experience, how the standard data model fits together, and what reports and dashboards are for. We generally recommend skipping this one.

4-Step Path to Passing

  1. 1
    Complete the
    Platform Foundations Prep Trail
  2. 2
    Look at the
    Study Checklist
    Every concept you need to know for your exam, available for free to check off as you learn.
  3. 3
    Attempt
    Practice Exams
  4. 4
    Schedule Your Exam

Core Resources

Exam Overview

Questions

45

40 scored + 5 unscored

Duration

70 min

1 hour 10 minutes

To Pass

65%

Minimum Score

Question Format

The exam tests conceptual awareness of the Salesforce ecosystem, Lightning Experience navigation, the core standard object model, and the purpose of reports and dashboards.

Scored

89%

40questions

Unscored

11%

5questions

Exam Details

Pricing

$75 registration · $75 retake

Delivery

Online proctored or at a testing center

Experience

No prior Salesforce experience required

Prerequisites

No prerequisites required

Exam Topics

Each topic section shows the topic weight, learning objectives, and links to study resources.

Salesforce Ecosystem32%

Salesforce Customer 360 product families, AppExchange, Trailhead learning resources, Trailblazer Community, and Salesforce career roles.

  • Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills.
  • Given a use case, identify which Salesforce Customer 360 product offerings could be used.
  • Describe how companies use Salesforce.
  • Differentiate between various job roles and career paths in the Salesforce ecosystem.

Resources

Navigation28%

Lightning Experience UI elements, App Launcher, navigation bar, utility bar, global search, list views, record pages, related lists, and the difference between Setup and end-user navigation.

  • Given a scenario, identify how a user can locate and access necessary information.
  • Given a scenario, identify where Salesforce customization takes place.

Resources

Data Model25%

Core standard objects (Account, Contact, Lead, Opportunity, Case) and their relationships, org-wide defaults for data visibility, and data integrity tools including validation rules, required fields, and picklists.

  • Explain the relationship between the core standard objects (Account, Contact, Lead, Opportunity, Case).
  • Given a scenario, determine which feature to use to ensure data visibility.
  • Given a scenario, determine which tool to use to ensure data integrity.

Resources

Reports & Dashboards15%

Report types (tabular, summary, matrix, joined), report builder, dashboard components, running user concept, and the relationship between reports and dashboards.

  • Describe reports on Salesforce.
  • Describe dashboards on Salesforce.

Resources

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