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Cert++

Resource Pack
ยทStudy Checklist

Platform User Experience Designer

Study Progress
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Provided with a set of business requirements, determine which research methodology and tools should be used to design a solution. 0/8

Given a scenario, demonstrate how to gather requirements and plan strategy given current user experiences. 0/7

Describe key Salesforce UX personas and which processes they normally do. 0/4

Given a scenario, describe how Salesforce can add value to user experiences. 0/3

Given a scenario, identify which UX method should be used to define a user experience. 0/9

Describe the impact of corporate branding and styling. 0/3

Describe key design principles and tools that define an accessible and engaging experience. 0/12

Describe mobile UX design fundamentals. 0/5

Given a scenario, determine how to incorporate human-centered design into a customer solution. 0/10

Explain the importance of inclusive design. 0/6

Given a scenario, describe how core Salesforce objects function, how that can affect the user experience, and when to use and customize them. 0/6

Given a scenario, describe declarative features that improve information presentation, hierarchy, and architecture in static experiences. 0/12

Given a scenario, describe declarative features that improve user efficiency over a series of steps. 0/12

Given a scenario, determine which global Salesforce configuration to use for optimized user flow. 0/6

Given a scenario, determine options for users to access onboarding, support, and learning. 0/5

Given a scenario, describe how to apply branding to a solution. 0/4

Given a scenario, plan methods for validating and testing a design with the end user. 0/7

Describe testing techniques needed for optimal user experiences. 0/9

Given a scenario, evaluate and manage design changes. 0/5

Describe SLDS and its purpose. 0/7

Given a scenario, determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience. 0/5

Given a scenario, utilize SLDS to create new and customized component functionality. 0/6