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Price book and entitlement handling during commerce import

Key Takeaway

The first price in a row goes to the standard price book, and each Entitlement column must name a policy that already exists.

The commerce CSV import loads products into a B2B store, and the same file can also put prices into price books and link products to entitlement policies. Price books hold the prices. Entitlement policies control which products buyers can see. To load a store correctly, you need to know which of these records a store starts with, how the import fills them, and what the import can't do.

What a new B2B store starts with

Creating a B2B store also creates required default records, including a buyer group, an entitlement policy, a store price book and a strikethrough price book. For a store named MyStore, the price books are MyStore Price Book and MyStore Strikethrough Price Book.

The only default record you can delete is the category, so you can't delete the default buyer group, entitlement policy or price books.

Salesforce Accredited B2B Commerce Developer Professional Study Guide

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