Shipping to multiple addresses in custom checkout
Key Takeaway
Split shipping works only with custom checkout. To turn it on, use Execute Anonymous Apex to set OptionsSplitShipmentEnabled to true on the store's WebStore record.
Split shipping, also called shipping to multiple addresses, lets customers send items from one order to more than one address. At checkout, a customer splits a single cart into multiple shipments, each going to its own address. Split shipping is available in a B2B store or a Pay Now site. You turn it on with Apex, then customize the customer's screens in Experience Builder. Optional flows can then turn each address into its own fulfillment order.
Where split shipping works
Split shipping is a custom checkout feature. You can't use split shipping with any of these:
- Managed checkout
- Digital or subscription products
- Legacy checkout components
If the Checkout page still uses older components, update the page with the latest components before you expect split shipping to work.