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Placing ARC components on record and Experience Cloud pages

Key Takeaway

Create the relationship graph in Setup first. Then place ARC components with Lightning App Builder on record pages whose object matches the graph's root node, or with Experience Builder on Experience Cloud sites. On a site, partner users also need the "Access Actionable Relationship Center for partner users" permission.

The Actionable Relationship Center (ARC) shows a client's relationships as an interactive graph of cards. After you build a relationship graph in Setup, you place ARC components on Lightning record pages with Lightning App Builder, or on Experience Cloud sites with Experience Builder. Internal users and partner users can then see those relationships without jumping from page to page.

The ARC components

ARC has four record page components. Each one has a different job.

ComponentWhat it shows
ARC Relationship GraphThe graph, so users can interact with the cards
ARC Details PanelThe record details of the selected card
ARC Highlights PanelA header with the selected card's name and actions
ARC Einstein Relationship InsightsAccount and contact record web recommendations for deeper relationship insights

You may also see original ARC, an older, view-only version of ARC with its own component. The original ARC component shows preconfigured Agentforce Financial Services relationships and related list relationships in one view on Account records. The original ARC component requires the Agentforce Financial Services Managed Package. For custom graphs built in Setup, use ARC Relationship Graph instead.

On record pages, ARC Relationship Graph, ARC Details Panel, ARC Highlights Panel, ARC Einstein Relationship Insights, and the original ARC component require Lightning App Builder. You can't use these components in Aura, Visualforce pages, or Lightning Web Components.

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