Agentforce Manufacturing APIs and Industry APIs for inbound integration
Key Takeaway
To turn a record such as a closed won opportunity into a sales agreement, first deploy an ObjectHierarchyRelationship field mapping with the "Convert to Sales Agreement" usage type. Then call the SalesAgreement connect API. Basic values such as schedule frequency, start date and schedule count go in the request parameters of the API call payload.
Inbound integration connects outside systems and data sources to a Salesforce org so their data can flow in. Agentforce Manufacturing has its own APIs and actions for its core records, such as sales agreements and account forecasts. You use them, for example, to convert opportunities into sales agreements and to upload actual quantities from an external order system. Industry APIs are a separate set of prebuilt inbound APIs. They give standardized access to industry-specific Salesforce data, so less custom development is needed.
Agentforce Manufacturing integration tools
Agentforce Manufacturing has its own integration tools for its core records, including these:
- The
SalesAgreementconnect API, which runs the conversion of records from another object into sales agreements. - The
ObjectHierarchyRelationshipmetadata API, which maps fields from a source object to the Sales Agreement object. - Standard invocable actions that automate processes for account forecasts, sales agreements and account manager target values.