Data 360 versus CRM Analytics for Manufacturing intelligence needs
Key Takeaway
Use Data 360 to bring in and unify large-scale data from many systems, including external data lakes and warehouses. Use CRM Analytics for Manufacturing for ready-made dashboards on Agentforce Manufacturing records, embedded in the Lightning Experience pages where users work.
Agentforce Manufacturing offers two separate analytics solutions for turning data into insights: Data 360 and CRM Analytics for Manufacturing. Both are extended solutions that work with Agentforce Manufacturing. Both come with predefined templates, workflows, and features for manufacturers. They solve different problems, so you pick between them by the business requirement.
What Data 360 does
Data 360 brings in, harmonizes, and analyzes data on manufacturing operations, assets, and customers. Data 360 handles large-scale data from many sources, including external data lakes, warehouses, and asset telematics.
Asset operations data and back-office data from different sources come into Data 360 through data model objects. The Manufacturing telematics data model objects model and store data on asset operations and usage.
The Manufacturing data kit is the starting point for a Data 360 implementation. The kit provides predefined data streams and calculated insights that help unify, model, and analyze customer, asset, sales, and service data.