CRM Analytics for Manufacturing customization boundaries
Key Takeaway
Analytics for Manufacturing gives you most CRM Analytics capabilities. A requirement that depends on Sales Cloud Einstein artificial intelligence or Salesforce Inbox is a gap to handle outside the app. New dashboards, new datasets, and KPIs built from external data and custom objects fit inside it.
CRM Analytics for Manufacturing, also called Analytics for Manufacturing, uses CRM Analytics dashboards to surface actionable insights on sales agreements, warranty claims, account manager targets, and other parts of a manufacturer's business. Analytics for Manufacturing gives you most CRM Analytics capabilities, with a short list of exclusions. Dashboards that you share with external users in Experience Cloud sites have tighter limits. In a gap analysis, these boundaries tell you which analytics requirements fit inside the product and which ones are true gaps.
What Analytics for Manufacturing is
Agentforce Manufacturing works with extended solutions that come with predefined templates, workflows, and features for manufacturers. Analytics for Manufacturing is one of these extended solutions.
When you map business requirements to capabilities, don't confuse Analytics for Manufacturing with Data 360. Each one fits a different business requirement.
| Business requirement it fits | |
|---|---|
| Analytics for Manufacturing | Make faster, more informed decisions with actionable analytics |
| Data 360 | Unify and analyze large-scale manufacturing data stored in external data lakes, warehouses, and systems |
The Manufacturing data kit adds predefined calculated insights and data streams in Data 360.