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CRM Analytics for Manufacturing licensing, prerequisites and limitations

Key Takeaway

CRM Analytics for Manufacturing costs extra. An Enterprise or Unlimited edition org with Agentforce Manufacturing also needs the Manufacturing Analytics Apps or Healthcare Analytics Apps add-on license. Add Manufacturing Einstein Discovery stories only when the org has at least 300 rows of data.

CRM Analytics for Manufacturing is a paid add-on that runs on CRM Analytics. Account managers use its dashboards to track sales agreements, orders, and contracts. Before the Analytics for Manufacturing app can be created, the org needs the right add-on license, CRM Analytics turned on, the right permissions, and data that passes checks. CRM Analytics for Manufacturing supports most CRM Analytics features, with a few exceptions.

Licenses and editions

CRM Analytics for Manufacturing lets account managers visualize all aspects of their business, so they stay on top of sales agreements, orders, and contracts. CRM Analytics for Manufacturing is part of Manufacturing Intelligence in Agentforce Manufacturing.

CRM Analytics for Manufacturing costs extra, which means the base Agentforce Manufacturing license doesn't include it by itself. Only Agentforce Manufacturing and Health Cloud users can use CRM Analytics for Manufacturing. An org needs these things before it can use CRM Analytics for Manufacturing:

  • Lightning Experience in Enterprise or Unlimited edition, with Agentforce Manufacturing enabled
  • Either the Manufacturing Analytics Apps add-on license or the Healthcare Analytics Apps add-on license
  • The Manufacturing and Health data models, deployed in the org
Salesforce Accredited Agentforce Manufacturing Professional Study Guide

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