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License Management validations for sample eligibility

Key Takeaway

Before a rep gives samples, License Management checks the HCP's Business License records for the right license (state license number, state distributor license, or DEA number) against the visit location or shipping address.

License Management in Life Sciences Cloud checks that a healthcare provider (HCP) holds the right license before a field rep gives them pharmaceutical samples. The check supports both compliance with legal and regulatory standards and audit tracking. Each license is checked against the visit location or the shipping address. The rep then sees the result as a validity icon during the visit.

The three license types

During sample disbursement, the rep must confirm that the receiving HCP is licensed and eligible to practice in the given territory. There are three separate license checks because, for certain samples, the HCP must also be licensed to prescribe, dispense, and administer controlled or dangerous drugs.

Each license is stored as a Business License record for the HCP account. The record's Compliance Scope tells the validation which license the record holds.

What it isChecked forCompliance Scope
State license number (SLN)A medical license for US HCPs that authorizes them to practice medicine and to receive or prescribe samples within a specific stateTypically, any sample before it is disbursedJurisdictionState
State distributor license (SDL)A license issued to entities or facilities that distribute dangerous drugs in certain states, such as the Terminal Distributor of Dangerous Drugs (TDDD) license in OhioVerifying that the HCP can receive samples categorized as dangerous drugsState Distributor License
DEA numberA number issued by the Drug Enforcement Administration (DEA) to providers who prescribe controlled substancesSamples that include controlled substances, where it must be validatedAddress
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