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Product-specific goal measures for launch focus

Key Takeaway

To track a specific product against each account's activity-type targets, such as face-to-face visits, build an Account Goal activity plan. Then link the product to the goal measures for those activities with Provider Activity Goal Measure Product records.

An activity plan sets measurable engagement targets for field reps over a defined time period, broken down by territory, account, and interaction type. Product goal measures add an optional product layer, so the plan tracks which product each activity promotes and not only how many visits or emails a rep completes. Companies use this layer to keep reps focused on a launch or a high-priority therapy.

How an activity plan is layered

An activity plan is built in layers. The plan itself holds a time period and a territory. Below the plan, three objects from the Activity Plans data model hold the targets.

ObjectWhat it sets
Provider Activity GoalEach account's high-level target
Provider Activity Goal MeasureA target for each type of sales activity, such as visits or emails
Provider Activity Goal Measure ProductA link between a product and the sales activities already defined for each account

Provider Activity Goal Measure Product records are the plan's product goal measures. They measure performance on the specific product being promoted, not just on the activity.

Product tagging is optional. An account's overall goal can be broken into product-specific and non-product-related activities, so one plan can mix launch-focused targets with general engagement targets.

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