License validation checks for regulated engagement
Key Takeaway
Store each HCP license as a Business License record whose Compliance Scope sets its type. Then configure that type on its own License Management setup page in the Admin Console.
License validation in Life Sciences Cloud checks that a healthcare professional (HCP) holds a valid license before a sales rep hands over samples or requests a sample shipment. Companies use the check to meet state and federal sampling regulations and to support audit tracking. License validation works through three pieces: Business License records, License Management settings in the Admin Console, and valid or invalid icons that reps see during a visit.
What License Management checks
License Management checks whether an HCP has the license and authorization required to receive pharmaceutical samples. Reps use the result to confirm that the HCP is eligible before they disburse a sample.
The check compares the HCP's license with an address, so it covers two ways of giving samples. For a hand-carried sample drop, the address is the visit location. For a Direct to Practitioner shipment request, the address is the shipping address.
License Management works with these license types:
- State license number (SLN): a US medical license that authorizes an HCP to practice medicine and to receive or prescribe samples within a specific state. Reps typically check the SLN before they disburse samples.
- DEA number: a number that the Drug Enforcement Administration issues to providers who prescribe controlled substances. The DEA number must be validated when samples include controlled substances.
- State distributor license (SDL): a license that certain states require for entities or facilities that distribute dangerous drugs. One example is the Terminal Distributor of Dangerous Drugs (TDDD) license in Ohio.