Medical Insights Feed and tab access on web and mobile
Key Takeaway
On web, a visible Medical Insights Feed tab is enough. On mobile, you also select the mobile tab option in Insight Settings, add the tab to the app's Navigation Items and generate the Metadata Cache.
The Medical Insights Feed is a tab that admins make available in two places: the Life Sciences Commercial app on web and the Life Sciences Cloud Mobile app. The setup depends on the channel. On web, you only need to make the tab visible. On mobile, setup has four steps. When the tab works in one channel but not the other, knowing which steps belong to which channel tells you what is missing.
Access on web
On web, users reach the Medical Insights Feed in the Life Sciences Commercial app. The only setup on web is making the Medical Insights Feed tab visible, and you can do it in one of two ways. You can set the tab to "Default On" under "Tab Settings" on the relevant profiles, such as Field Sales Representative. Or you can assign users the appropriate permission sets.
After the tab is visible, users open the Medical Insights Feed from the App Launcher.