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Mobile app translations for multilingual field teams

Key Takeaway

Creating the Standard Label Translations document is not the last step. The translations are included in what the mobile app downloads only after you generate a new metadata cache for the required profiles.

Field reps in global life sciences companies often need the Life Sciences Cloud Mobile app in their own language. The app does not have its own translation system. Instead, it uses native Salesforce translation. You enable languages and translate them in Setup. Then you package the translations into a translation file and a new metadata cache, which the mobile app downloads to each device.

How the mobile app gets translations

The Life Sciences Cloud Mobile app uses native Salesforce translation functionality. You configure translations in Translation Workbench. Then you generate a translation file that mobile users download to their devices.

Getting translations onto devices takes three stages, in this order:

  1. Make the languages available to users and translate them.
  2. Create the Standard Label Translations document.
  3. Generate a new metadata cache for the required profiles.
Agentforce Life Sciences Consultant Study Guide

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Given a scenario, describe the processes and tasks needed to set up, configure, and troubleshoot the Agentforce Life Sciences mobile application

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