Mobile Reports tab settings in the Agentforce Life Sciences Admin Console
Key Takeaway
When "Show reports" is on, the Reports tab lists only the Salesforce reports a user already has access to. To make a missing report appear, give the user access to it.
The Reports tab in the Life Sciences Cloud mobile app can show the Sales Chart, Salesforce reports, or both. Admins choose what field users see there in the Admin Console. A separate mobile Application Setting, "Let users view reports", controls whether users can open the full report behind a chart or dashboard component.
What the Reports tab shows
Two settings on the Reports and Dashboards Settings page decide what appears in the Reports tab: "Show Sales Data Chart" and "Show reports".
| Setting | When it's on | When it's off |
|---|---|---|
| Show Sales Data Chart | Users see the Sales Chart. | Users don't see the Sales Chart. |
| Show reports | The tab lists only the Salesforce reports the user already has access to, organized by folder. | No Salesforce reports appear. |
Show reports filters the list by each user's access, so two users can see different reports in the same tab. Turning the setting on doesn't add a report that a user can't access. If a report is missing from a user's Reports tab while Show reports is on, give that user access to the report.
Show reports is on, and two reps, Ana and Ben, open the Reports tab on their phones. Ana has access to a report called "Weekly Calls by Account", so she sees it in its folder. Ben doesn't have access to that report, so it isn't in his list. The admin gives Ben access to the report. The next time Ben opens the Reports tab, the report appears in his list too.
Turning off both Show Sales Data Chart and Show reports doesn't remove the Reports tab. The tab still appears in the navigation and shows an empty list.