Checklist progress
0/102Learned
Business Analyst
Study Checklist
Checklist progress
0/102Learned
Determine business strategies, goals, initiatives, and challenges to define the scope of a Salesforce project or business initiative.
0/10
Discover how a customer is leveraging existing products to establish the current state.
0/5
Understand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle.
0/6
Business Analyst as liaison between business and technical teams
Learn this conceptSalesforce Business Analyst versus Salesforce Admin
Learn this conceptBusiness Analyst responsibilities versus adjacent delivery roles
Learn this conceptBusiness Analyst responsibilities across implementation lifecycle phases
Learn this conceptSDLC methodology implications for the Business Analyst role
Learn this conceptSalesforce release notes in the Business Analyst role
Learn this conceptApply the implementation lifecycle for planning business analysis activities.
0/3
Analyze the customer's Salesforce environment(s) to identify opportunities and constraints.
0/6
Demonstrate knowledge of Salesforce capabilities, align them with business needs, and recommend potential solutions.
0/5
Prepare for the Exam
Study Community
Ask questions and get the latest info from other Business Analyst studiers. 595 members and growing.
A Salesforce business analyst is the interpreter between IT and business stakeholders: the go-to person who keeps both sides working together toward the same results. The role exists because stakeholder needs and developer work can miss each other when time, attention, expectations, or language get in the way. The BA carries those needs to the project team and checks that they have been met when the solution is delivered.