Permission set licenses versus permission sets for Agentforce Health users
Key Takeaway
Agentforce Health users need both: permission set licenses unlock features beyond the user license, and permission sets give access to objects, fields and settings. To remove a permission set license, remove the permission set that requires it first.
Agentforce Health users get their access from two kinds of grants: permission set licenses and permission sets. To work in Agentforce Health, a user needs the right ones of both. Knowing the difference tells you what to assign to each user and in what order to take it away.
What each grant does
The two grants differ in what they give and what they extend.
| Permission set license | Permission set | |
|---|---|---|
| What it gives | Features that aren't included in the user's user license | Access to objects and fields, custom metadata, and other app and system settings |
| What it extends | What the user license can do | The user's functional access, without changing the user's profile |