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Object, field and record-level access layers for health personas

Key Takeaway

Design three layers of access for each persona: object, field and record.

Agentforce Health controls data access in three layers. Object-level security decides which types of records a user can work with. Field-level security decides which fields on those objects they can see or edit. Record-level security decides which individual records they can reach. A consultant designs these layers for each persona, such as a care plan user, so every user gets the access their job needs and no more.

How to plan access for each persona
  1. Make a table of your user types, called personas.
  2. For each persona, write down the access it needs to each object and to the fields and records within that object.
  3. Use the table as you build the security model.
Salesforce Accredited Agentforce Health Professional Study Guide

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