Actionable Relationship Center for patient and provider relationship networks
Key Takeaway
Enable Group Membership Settings first, then use ARC graph templates to show patient and practitioner relationship networks on record pages.
Actionable Relationship Center (ARC) shows a person's or organization's connections as an interactive graph on a Salesforce record page. In Agentforce Health, pre-configured healthcare graph templates mean users can start with a ready-made view of patient and practitioner relationships instead of building one from scratch.
What ARC graphs show
ARC graphs display standard object data as a hierarchy of patient and member relationships. Users can explore several layers of a patient's relationships, such as households, care plans, caregivers, providers and other people. ARC can also map a practitioner's relationships, for example to hospitals, specialties and credentials.