Salesforce Healthcare API (FHIR) versus generic platform APIs for EHR exchange
Key Takeaway
Use the Salesforce Healthcare API for standards-based FHIR exchange with an EHR. Store the clinical data in the FHIR R4-aligned clinical data model, not in the older packaged EHR custom objects.
Agentforce Health can bring in clinical data from electronic health record (EHR) systems in more than one way. You decide how to connect to the EHR and where the data goes. The Salesforce Healthcare API connects to systems that use FHIR APIs. Standard APIs also work, but you or your integration partner map the EHR messages into Agentforce Health objects and fields yourselves. The clinical data model stores this EHR data.
What FHIR is
Health Level Seven (HL7) defines FHIR. HL7 also defined the older HL7 messaging standard.
Transforming data to FHIR lets you quickly connect data sources such as Electronic Medical Record (EMR) systems and research databases. FHIR also enables rapid data exchange in mobile and web apps.