When to use Agentforce Health Business APIs
Key Takeaway
Use Agentforce Health Business APIs when an integration or custom UI component needs prebuilt healthcare business logic from Salesforce.
Agentforce Health Business APIs are prebuilt APIs for common healthcare tasks, such as enrolling a patient in a care program or creating a prior authorization request. These APIs are designed for business use cases specific to the healthcare industry, so a developer can complete one of these tasks with an API call instead of coding the business logic.
When to use Business APIs
Use Agentforce Health Business APIs in two situations: when you build an integration with Agentforce Health, or when you build a custom UI component.
In either situation, a team may want Salesforce to supply prebuilt healthcare business logic, such as the logic for enrolling a patient in a care program. That team should use a Business API rather than build and maintain the logic itself.