Omnistudio standard runtime versus managed package runtime settings
Key Takeaway
To run authorization-related Omniscripts and Provider Network Management Omniscripts smoothly, turn off "Managed Package Runtime" and turn on "Omnistudio Metadata".
Omnistudio components can run in two ways: through an installed managed package, or directly on the Salesforce Platform, which is called the standard runtime. The Managed Package Runtime setting decides which runtime an org uses. Authorization-related Omniscripts and Provider Network Management Omniscripts need the standard runtime to run smoothly, so a consultant needs to know when and how to make the switch.
Omnistudio components
Omnistudio lets you build guided experiences without code. Agentforce Health uses Omnistudio. Omnistudio is also required for Business Rules Engine and Decision Explainer. Omnistudio has four components:
- Omniscripts hold guided, step-by-step flows.
- Flexcards display data and launch actions.
- Integration Procedures bundle server-side data operations for reuse.
- Data Mappers transfer and transform data between Salesforce and the other three components.