Linking clinical encounters to providers and facilities
Key Takeaway
Store the visit as one Clinical Encounter record, then add one Clinical Encounter Provider record per provider, each pointing to that same encounter.
In Agentforce Health, a patient's visit or other healthcare interaction is stored as a Clinical Encounter record. Lookup fields and small child objects link that record to the patient, the providers who took part, and the facilities where care happened. The model follows the FHIR healthcare data standard, so encounter data from many providers and facilities fits one consistent structure.
The Clinical Encounter object
The Clinical Encounter object represents a healthcare-related interaction between a patient and a care provider. A Clinical Encounter can cover any phase of care, from pre-admission to stay to discharge.
The PatientId field points to the patient's Account, which is the patient's person account.
The clinical data model aligns with FHIR R4 (v4.0.1). Encounter data usually comes from an Electronic Health Record (EHR) system through integration middleware.