Provider lifecycle process design with Provider Network Management
Key Takeaway
Provider Network Management guides a provider from lead record to activation and onboarding in a network.
Provider Network Management is an add-on to Agentforce Health that lets payers and provider groups bring providers into a network and manage them after they join. Recruiting and enrolling providers has long been slow and manual, so the add-on digitizes each stage with Omnistudio-based guided workflows and a self-service provider portal. The lifecycle runs from recruitment through credentialing, verification, contracting, network participation, and onboarding.
Availability and scope
Provider Network Management is available in Enterprise and Unlimited editions of Agentforce Health provisioned with the Provider Network Management add-on license.
Payers and provider groups use the add-on to enroll providers, build provider networks, and retain top healthcare talent. The add-on supports a range of contract types, network models, and provider relationships.