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Retail store groups and grouping criteria

Key Takeaway

A store can belong to multiple retail store groups and inherits the KPIs from every group it belongs to.

A retail store group is a group of similar stores in Agentforce Consumer Goods. Tracking many individual stores is slow and confusing, so grouping gives you a smaller number of groups to manage. You can then attach things such as KPIs, assortments, promotions, and products to a group instead of to each store.

Three kinds of grouping

Grouping makes a large number of records manageable because it turns them into a smaller number of groups. Agentforce Consumer Goods uses three kinds of grouping.

GroupingWhat it groups
Retail store groupsStores
In-store location categoriesLocations inside stores
AssortmentsProducts
Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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