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Product category assignment and the category junction object

Key Takeaway

Assign products from an existing Product Category record, so create the category first. Each product you assign gets its own Product Category Product record that links it to that category.

Product categories group sellable products into classes, such as energy drinks or superfoods. In Agentforce Consumer Goods, a product links to a category through a separate Product Category Product record. Because of these link records, one product can belong to many categories and one category can hold many products.

Products and product categories

In Agentforce Consumer Goods, each product is a record in the Product2 object. Each product represents a SKU (stock-keeping unit), or sellable unit.

You classify products with the Product Category object, which is a standard object.

Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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