Archiving and data retention for high-volume transactional data
Key Takeaway
Implement an archiving or data retention strategy that keeps the Agentforce Consumer Goods transactional objects below 200 million records.
Agentforce Consumer Goods stores its data in standard Salesforce objects, so transactional records keep piling up in the org as field teams work. You control that growth with an archiving or data retention strategy, which you plan as part of the implementation design.
Where transactional data lives
Agentforce Consumer Goods uses standard Salesforce objects (sObjects) to store its data in Salesforce. The transactional data has no separate store, so it sits in those same objects.
As field teams work, the transactional records keep piling up in the org, which means the record count in those objects grows over time.