Retail Execution limits
Key Takeaway
Keep your design within the Retail Execution limits. The limit of 4,800 customer and user combinations per org unit is enforced only in the Salesforce UI. Data Loader and API loads can exceed it without errors, but downstream batch jobs then fail.
Retail Execution limits are tested thresholds that Agentforce Consumer Goods uses to keep its business processes responsive. They cover specific areas, such as orders, promotions, assortments and the offline mobile app. A set of general limits shapes the whole solution. A design that stays within the limits performs as expected, but running at or above a limit can hurt performance.
Why Retail Execution has limits
Retail Execution controls some of its business processes with a set of limits so that response times stay convenient. The limits were tested in the application. They apply to both the online and offline versions.
Running the application at or above a limit can hurt performance, so make sure your project works within the limits. If a limit doesn't meet a specific project requirement, contact the Salesforce Product Management team.