Base model versus Consumer Goods Enhanced Model product setup
Key Takeaway
Base model products are simple Product2 records that you price through price books and link to stores. In the Enhanced model, a product you create from a product template is available only in the sales org that the template is assigned to.
Agentforce Consumer Goods runs on one of two data models, the Base model or the Enhanced model, and product setup looks different in each. In the Base model, you create simple product records, price them through price books, and link them to stores. The Enhanced model adds managed packages, a longer product setup, and features such as advanced ordering and Penny Perfect Pricing.
Two data models
Agentforce Consumer Goods has two data models: the Base model and the Enhanced model. The offline mobile app works with either one.
The Enhanced model adds advanced retail execution capabilities, including managed packages, multi-market management, and Penny Perfect Pricing. The Enhanced model also supports advanced ordering. With the Enhanced model, you can perform multimarket segmentation using harmonized master data and manage customers and products.
On the Base model, the offline mobile app can't execute orders, calculate order prices with Penny Perfect Pricing, or sell in promotions, because those features need the Enhanced model.
Enhanced field features such as Order Taking, Store Audit, Product Survey, and Asset Check are supported only in the offline mobile app. The Salesforce Mobile app doesn't support them.