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Planogram check task assignment through action plan templates

Key Takeaway

Planogram check work reaches a visit through an action plan template that contains Planogram Check tasks and is associated with the visit. A visit can have only one action plan, so every planogram check for that visit goes into the same template.

A planogram check is a visit task in which a field rep checks how products sit on a store shelf against a reference planogram, including the share of shelf. Reps are not given planogram tasks one by one. Instead, a sales manager places Planogram Check tasks in a reusable action plan template. The manager then associates that template with a visit, which gives the rep the task.

What a planogram check is

In a planogram check, the rep compares the real shelf with the reference planogram. During visit execution, the rep goes through these steps:

  1. Review the planogram details.
  2. Upload images of products from the in-store location.
  3. Compare those images with the reference planogram.
  4. Audit the differences.
  5. Complete the task.
Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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