Analytics for Consumer Goods capabilities and limitations
Key Takeaway
Analytics for Consumer Goods includes most CRM Analytics capabilities, but not all of them. It supports Einstein Discovery, but it doesn't support Sales Cloud Einstein AI features or Salesforce Inbox.
Analytics for Consumer Goods is an analytics app for Agentforce Consumer Goods. The app gives sales managers and sales reps dashboards that track retail business performance, store compliance, at-risk stores, and top-selling products. Because the app includes most CRM Analytics capabilities but not all of them, you need to know which features it supports and which it doesn't.
Who can use it
Analytics for Consumer Goods is only for Agentforce Consumer Goods users. The app is available in Enterprise, Performance, and Unlimited editions where Agentforce Consumer Goods is enabled.
You also need one of two add-on licenses: the Analytics for Consumer Goods license or the Intelligence add-on license for Agentforce Consumer Goods.