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Product templates for enhanced model products

Key Takeaway

Products can be created only from active product templates, and the template is how each product gets mapped to a sales org. So set up an active template for the right sales org before you create products.

In the Agentforce Consumer Goods enhanced data model, a product template is the blueprint for creating products. It sets the basic characteristics shared by the products you build from it. It also links those products to a sales org. Without a template, you can't create products or use them in advanced processes such as advanced orders.

What a product template is

Think of a product template as a mold that every new product starts from. Product templates are part of product management in the Agentforce Consumer Goods enhanced data model. They are stored in the Product Template object (cgcloud__Product_Template__c), the object that holds templates for creating products with similar characteristics.

A product template is mandatory for using products in advanced processes such as advanced orders, which means a template is more than a convenience for data entry.

Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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