Location object for retail store addresses
Key Takeaway
A store's physical address details, such as driving directions, latitude, and longitude, are on a Location record that the Retail Store record references. They are not on the Retail Store record itself.
In Agentforce Consumer Goods, the Location object holds the physical address of each place where your stores operate. A Location record also holds details such as coordinates, driving directions, and time zone. Each Retail Store record points to a Location record, so sales managers and field reps know where a store is when they plan routes and visits.
Where store address details live
Location is a standard object. Retail Store, Retail Store Group, and Visit are Consumer Goods objects. A store's location, driving directions, and other address details are stored on the Location record, not on the Retail Store record.
Each Retail Store record references a Location record through a foreign key field, the same way it references its Account.
An admin at a snack supplier sets up a store called "Corner Market - Elm Street". The Retail Store record links to the store's Account and to a Location record called "Corner Market - Elm Street Site". Later, the store moves its entrance to a side street. The admin updates the driving directions on the Location record. The admin doesn't edit the Retail Store record, because the driving directions are stored on the Location record.