Add-on licenses and editions for Analytics for Consumer Goods
Key Takeaway
Analytics for Consumer Goods isn't included with Agentforce Consumer Goods by default. An org gets access through an add-on license: either Consumer Goods Cloud Intelligence or CRM Analytics for Consumer Goods.
Analytics for Consumer Goods is a set of prebuilt dashboards and Einstein Discovery stories. Sales managers and reps use them to track retail performance, store compliance, at-risk stores, and top-selling products. Agentforce Consumer Goods doesn't include these analytics by default, so licensing decides whether an org can use them and how admins set them up.
Editions and requirements
Analytics for Consumer Goods is available for an additional cost. An org can use it only when all three of these conditions are true:
- The org uses Enterprise, Performance, or Unlimited edition.
- Agentforce Consumer Goods is enabled in the org.
- The org has one of two add-on licenses: Consumer Goods Cloud Intelligence or CRM Analytics for Consumer Goods.
Analytics for Consumer Goods is only for Agentforce Consumer Goods users.
Priya is the admin at a snack company that runs Agentforce Consumer Goods in Unlimited edition. Her sales managers want dashboards that show at-risk stores and top-selling products. Agentforce Consumer Goods alone doesn't give them those dashboards, because Analytics for Consumer Goods isn't included by default. The company buys the Consumer Goods Cloud Intelligence add-on. Now the org meets all three conditions, so Priya can set up the analytics.