Product master data in the Consumer Goods Enhanced Model
Key Takeaway
In the Consumer Goods Enhanced Model, a product gets its sales org from its product template. The sales org assigned to the template maps each product created from it to the relevant sales org.
Product master data is the set of records that describes what a consumer goods manufacturer sells: what each product is, where it sits in the product hierarchy, its attributes, its logistical units, and its pricing conditions. In the Consumer Goods Enhanced Model, most of this data is imported from an Enterprise Resource Planning (ERP) system. Admins then add extra details, such as competitor products and attachments. Retail execution processes such as orders, promotions, and inventory depend on product master data.
Where product master data comes from
Product master data is imported (interfaced) from an ERP system, so the ERP system is the main source of truth for products.
These product fields are interfaced from the ERP system:
- "Consumer Goods Product Code", the unique identifier of the product
- "Product Short Code"
- "GTIN"
- "Tax Classification", which is used to find conditions for the price calculation of orders. Its values include Normal, Reduced, and Full.
You use the "Products" app in Agentforce Consumer Goods to create additional product records, such as new brands or competitor products. You also use the app to maintain extra product information, such as product attachments and units of measure.