Processing service (CGPS) version previews and integration API support
Key Takeaway
When a new Consumer Goods Processing Service (CGPS) version is released, Salesforce supports both the old and the new versions of the integration APIs, so your integrations keep running without interruption.
The Consumer Goods Processing Service (CGPS) is the processing service for Trade Promotion Management (TPM) in Agentforce Consumer Goods. External systems connect to CGPS through integration APIs. New CGPS versions follow the Salesforce release schedule. Each new version reaches your sandbox before production, so you get time to test your integrations against the new version before your production org moves to it.
How a new CGPS version arrives
New CGPS versions align with the Salesforce release timelines. Each new version becomes available in your sandbox automatically, before production. Your sandbox gets the new CGPS version as part of the sandbox upgrade to the core release.
During the sandbox preview, you have approximately 5 weeks to test the new CGPS version before your production org connects to it. After the new version is available in production, your production org connects to the latest CGPS.
A consumer goods company has a production org and a sandbox, both with Agentforce Consumer Goods. When the sandbox gets the core release upgrade, the sandbox also starts using the new CGPS version. The production org stays on the current CGPS version for about 5 weeks. During that time, the integration team runs its tests in the sandbox. When the new version becomes available in production, the production org connects to it.
The CGPS preview is available in Lightning Experience, in Enterprise and Unlimited Editions where Agentforce Consumer Goods is enabled.