Cert++
Close

Multi-market enablement with sales orgs and org units

Key Takeaway

Sales orgs split one Salesforce org into markets, and org units model the smaller parts of a business inside each sales org. The offline mobile app receives data only for a user's Mobility Sales Org, and a user can have only one.

Multi-market management lets one Salesforce org serve several markets, such as different countries, by splitting data, business processes, and configurations into sales orgs. Org units sit inside a sales org. They model the smaller parts of a business, such as departments or branch offices, in a time-dependent hierarchy. Together, sales orgs and org units let Agentforce Consumer Goods run market-specific processes without a separate Salesforce org for each market.

Multi-market management

Multi-market management segments data, business processes, and configurations by market inside one Salesforce org, so you don't need a separate Salesforce org for each market.

Dedicated Salesforce orgs for each country bring extra costs and overhead. Dedicated Salesforce orgs also lack overall reporting.

Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

Checklist progress

0/191Learned

Demonstrate knowledge of platform capabilities relevant to Consumer Goods Cloud.

0/23

Retail Execution limits

Learn this concept

Prepare for the Exam

Play Today's Certle

Study Community

Ask questions and get the latest info from other Salesforce Accredited Agentforce Consumer Goods Professional studiers.