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Trip list-based visit planning

Key Takeaway

When you create a trip list, the system assigns it the customers from visits in the selected week or day that have a status of Planned or Completed.

A trip list is a predefined sequence of customers that a sales rep visits. Trip list-based visit planning uses that sequence to create visits automatically, so reps can visit the same customers in the same order on a regular schedule without planning each visit by hand. You can plan trip list-based visits for a specific day or a specific week.

Trip list types

Planning from a trip list creates visits for its customers in the trip list's order. You can reuse the same trip list to create visits for the same customers in the same sequence on a regular basis.

There are two trip list types.

Daily Trip ListWeekly Trip List
Time spanOne dateOne week
How customers are placedIn the customers' sequence in the trip listEach customer on its day of the week, in sequence
Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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Demonstrate knowledge of Consumer Goods Cloud visit planning capabilities.

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Visit object key fields and lookups

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