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In-store location categories across a store group

Key Takeaway

Each in-store location category is a value of the Category picklist on the In-Store Location object. Add the value in Setup, through Object Manager, before you assign the category to in-store locations across a store group.

An in-store location category is a label that groups the same kind of in-store location, such as all back rooms or all checkout counters, across the stores in a store group. Each in-store location belongs to one retail store. The category lets you treat matching locations in many stores as one group, so you can track metrics and set up KPIs at the store-group level.

In-store locations and categories

An in-store location category groups similar in-store locations across a store group. For example, you can create a Back Rooms category and then map every back room in the store group to it.

A category is not an in-store location record. The records are the places inside a store, and the category groups those records across stores.

Example namesWhat it is
In-store location recordsPrimary Shelf, Checkout Counter, End CapPlaces in a store
In-store location categoriesPrimary Shelves, Checkout Counters, End CapsGroups of those records across stores

Products link to an individual in-store location record through the Store Product object, not to the category.

Salesforce Accredited Agentforce Consumer Goods Professional Study Guide

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