MuleSoft Direct import of ERP master data
Key Takeaway
MuleSoft Direct imports ERP master data, such as accounts, products, and their hierarchies, into Agentforce Consumer Goods. You connect your Salesforce and MuleSoft orgs, then deploy integration apps, which are out-of-the-box templates with prebuilt transformations.
MuleSoft Direct is a built-in way to bring master data from an ERP or other third-party system into Agentforce Consumer Goods. Master data, such as accounts, products, and their hierarchies, is the core data that business processes depend on. MuleSoft Direct uses prebuilt APIs and prebuilt transformations, so teams can load this core data without leaving the Salesforce platform.
What master data is
Master data covers business rules and functions for users, customers, regions, products, and organizational elements. Accounts and products are master data.
Managing master data gives you consistency and control because it provides processes to collect, aggregate, match, consolidate, quality-assure, and distribute data.