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Publishing, scheduling and unpublishing CMS content for a store

Key Takeaway

Content appears on a site only when it is published to the workspace's channels. Publishing, scheduling and unpublishing work differently in a CMS workspace and an enhanced CMS workspace.

Salesforce CMS content is created in a CMS workspace and reaches a site only when it is published to that workspace's channels. Content admins and content managers publish content to make it live. They can also schedule content to go live or expire at set dates and times, and unpublish it to take it down. The exact steps and results depend on whether the workspace is a CMS workspace or an enhanced CMS workspace.

How to show workspace content on a site

To show workspace content on an Experience Builder site:

  1. Open the CMS workspace from the "Digital Experiences" app in the App Launcher.
  2. Add the site as a channel to the CMS workspace.
  3. Publish the content.

Content must be published before you can use it on Aura or LWR sites.

Salesforce Accredited B2B Commerce Administrator Professional Study Guide

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