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Commerce entitlement policies and product visibility

Key Takeaway

Entitlement policies link products to buyer groups and decide whether those buyers can see the products and their prices. After you create, change or delete a policy, or assign its products and buyer groups, rebuild the search index so the store shows the change.

In a B2B Commerce store, an entitlement policy is the record that decides which products a buyer group can see and whether those buyers can also see the prices. Each buyer sees only what their buyer group membership allows. Stores with very large catalogs can use qualification and disqualification rules to control product visibility instead.

Entitlement policies and buyer groups

A buyer account is a customer account that is enabled as a buyer and added to a buyer group. So buyer group membership is what connects a buyer to entitlement policies.

An entitlement policy (CommerceEntitlementPolicy) brings together buyer groups and products. The policy defines which products and product-related information shoppers can see, based on the buyer groups they belong to.

Salesforce Accredited B2B Commerce Administrator Professional Study Guide

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