Managed checkout versus custom checkout
Key Takeaway
A B2B store can only use custom checkout. Custom checkout can still keep and extend Salesforce's native merchant services, but you must add the Salesforce native shipping service manually.
Checkout is the part of a Commerce store where buyers enter shipping and payment details to complete an order. Salesforce Commerce has two checkout solutions: managed checkout and custom checkout. They differ in which services you can use, whether you can customize the Checkout page, and which features work, such as shipping one order to multiple addresses.
Managed checkout and custom checkout
Salesforce Commerce offers two checkout solutions. Managed checkout integrates Salesforce merchant services. Custom checkout gives you more control over your store's checkout configuration.
| Managed checkout | Custom checkout | |
|---|---|---|
| Merchant services | Integrates Salesforce merchant services | Third-party apps for payments, tax, and shipping, or Salesforce's native merchant services that you keep and extend |
| Checkout page | Gets automatic UI updates, and you can't customize it | You design and customize it |
Salesforce recommends custom checkout whenever you want to customize the checkout experience.