CMS public channel domain alignment with the store domain
Key Takeaway
Before you activate a B2B store, open the Digital Experiences app and set the domain of the public CMS channel linked to the store's CMS workspace to match the store's domain.
A B2B store serves its Salesforce CMS content, such as images and documents, through a public CMS channel linked to the store's CMS workspace. The public channel has its own domain setting. You manage that setting in the Digital Experiences app. When you configure a domain for the store, change the channel's domain to match it before you activate the store.
Why domain work comes before activation
Activating a B2B store also publishes it. An active store is available to customers, external services and online search engines. Before you go live, configure a custom domain and CDN for the store to improve security, scalability and performance.
Plan domain work well before launch, because domain changes are slow and limited:
- Processing a domain change typically takes 2-3 days.
- Don't make new domain changes before earlier ones finish.
- You can't use the same domain name in more than one org.
- After you delete a domain from one org, wait at least 48 hours before you add it to another org.