Payment, tax, and shipping integrations for store checkout
Key Takeaway
In a B2B store, the payment provider decides which payment component goes on the Checkout page. A store on a third-party gateway adapter uses the Payment or Dual Payment component. Express payment options such as Apple Pay and Google Pay need Salesforce Payments.
The Checkout page is where buyers enter shipping and payment details to finish an order. Behind the page, separate services handle payment, tax calculation, and shipping calculation. A B2B store uses custom checkout, so you choose Salesforce's native service or a third-party provider for each one. You then shape the Checkout page in Experience Builder.
Custom checkout in a B2B store
B2B stores can only use custom checkout. Managed checkout bundles Salesforce merchant services with automatic updates to the checkout UI. Unlike custom checkout, managed checkout doesn't let you customize the Checkout page.
Custom checkout lets you use third-party apps for payments, tax, and shipping. You can also use custom checkout to extend Salesforce's native merchant services.
You set up the checkout services on tabs such as "Payments" and "Shipping" in the store's "Settings | Checkout" area. You design the Checkout page in Experience Builder with preset layouts, custom sections, and components.
Set up the payment provider and the shipping calculation service first. Then customize the payment and shipping sections of the Checkout page.