Order Management and Omnichannel Inventory with B2B stores
Key Takeaway
Order Management processes orders after they're placed, while Omnichannel Inventory tracks stock in real time. Order Management doesn't support routing, payment capture or invoice creation for orders with more than 200 line items. Orders placed with Express Checkout payment options fail in stores that use Omnichannel Inventory or a third-party inventory service.
Salesforce Order Management and Salesforce Omnichannel Inventory are separate products that you can connect to a B2B Commerce store. They solve different problems. Order Management manages each order through its lifecycle after the buyer places it, from creation to fulfillment to servicing. Omnichannel Inventory tracks product availability in real time, so the store avoids costly undersells and oversells.
The location graph
Omnichannel Inventory uses three objects to represent the facilities that fulfill orders: Location, Location Group and Location Group Assignment. The complete set of locations, location groups and assignments is called a location graph.
With D2C Commerce, the location graph is limited to one location and one location group.