Order Management and Omnichannel Inventory alongside B2B Commerce
Key Takeaway
The B2B Commerce store takes the order, Order Management handles it from creation through fulfillment and servicing, and Omnichannel Inventory shows near real-time inventory availability by location.
B2B Commerce runs the store where buyers browse and place orders. You can use two other Salesforce products alongside it. Order Management manages each order from creation through fulfillment and servicing. Omnichannel Inventory shows near real-time inventory availability by location, so you avoid undersells and oversells. Combining the products also brings a few limits, such as with express checkout payments and orders over 200 line items.
What each product does
Each product has its own job.
| Product | Its job |
|---|---|
| B2B Commerce | Runs the store, where buyers browse and place orders |
| Order Management | Handles the order lifecycle from creation to fulfillment to servicing |
| Omnichannel Inventory | Delivers near real-time inventory availability at the location level across all your fulfillment channels |