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Store catalog and category assignment checks

Key Takeaway

A store can have only one catalog at a time. Check the assignment on the catalog's "Stores" tab, and add products through categories inside that one catalog.

A B2B Commerce store shows products to buyers through its catalog, which is the full collection of products the store offers. Inside the catalog, categories organize products so buyers can find them. When a storefront isn't ready to launch, start with two basic checks. First, check whether the right catalog is assigned to the store. Second, check whether the category structure helps buyers find products.

How the pieces connect

A B2B store must have an associated catalog before you can make products available to buyers and shoppers. Products reach the store through a chain of assignments:

  1. A product is assigned to a product category.
  2. Each product category is assigned to a product catalog.
  3. The catalog is associated with the store.

When products are missing from a store, walk this chain from the product up to the store.

The objects in the product and catalog data model include the following:

ObjectAPI name
Product CatalogProductCatalog
Product CategoryProductCategory
Product Category ProductProductCategoryProduct
StoreWebStore
Store CatalogWebStoreCatalog
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